Security at Crypto 4 Rands
Trust matters when you trade crypto. Here is how we protect your account, your payments and your coins — and what you can do to stay safe.
Your coins go to your own wallet
- We do not hold your crypto in an account on our side. Once your payment is verified, coins are sent directly to the wallet address you provide.
- Because you control your wallet's private keys, your coins are never exposed to a platform hack or exchange failure on our side.
- When you sell, your Rands are paid straight into your own South African bank account.
Verified EFT payments
- Every order gets a unique payment reference so your deposit can be matched to you accurately.
- Each payment and proof of payment is checked by our team before any crypto or Rands are released. We may take as long as needed to verify a payment.
- We only show bank details inside the app and in our official emails. We will never ask you to pay into a different account by phone, WhatsApp or social media.
Wallet address and network checks
- When you enter a wallet address, the app checks that it matches the coin and network you selected (BTC, ETH, or USDT on TRC-20 / ERC-20).
- Orders with an address that does not match are blocked before they are placed, helping prevent lost funds.
- Blockchain transfers cannot be reversed, so always double-check your address before confirming.
Account protection
- All traffic to crypto4rands.co.za is encrypted with HTTPS (TLS).
- Passwords are never stored in readable form, and each email address can only be linked to one account.
- You only ever see your own orders, deposits and tickets — other clients' information is kept private.
- We email you when important account details change, so you can act quickly if it wasn't you.
Fraud prevention
- We monitor activity for suspicious behaviour and may pause, verify or suspend accounts to protect clients.
- We may request identity or proof-of-address documents in line with South African anti-money-laundering rules.
- Prices are checked against live market data, and outdated rates are never used for new orders.
How to stay safe
- Only sign in at https://crypto4rands.co.za — check the address bar every time.
- Use a strong, unique password and never share it, even with someone claiming to be from Crypto 4 Rands.
- Our staff will never ask for your password, wallet seed phrase or private keys.
- Be wary of anyone promising guaranteed returns or asking you to send crypto to 'unlock' funds.
- Keep your wallet's seed phrase offline and private.
Report a concern
If you think your account was accessed without permission or you received a suspicious message using our name, contact us right away at support@crypto4rands.co.za or open a support ticket.
